How Hoteliers Can Get to Secure Mobile Key Understand what lies beyond the Tip of the Mobile Access Iceberg Executive Summary
Executive Summary:
Mobile access is currently the most debated topic in hotel company corporate board rooms. And no wonder. At one hospitality tech conference in 2014, “Mobile Mayhem” was the title of the mobile access panel. Major chains already use mobile apps to drive loyalty programs and promote amenities and services. Smaller properties will soon be able to follow suit. And remote check-in/check-out via smartphone is one of the most frequently used guest services on hotel mobile apps. In a September 2014 announcement, even Apple claimed that its new Apple Watch could “…act as a digital key to open a smart lock.”
This white paper provides a three-step process to help hoteliers evaluate if secure mobile guest access is right for their operation.
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